Kean University | Distance Education

Student - Frequently Asked Questions (F.A.Q.)

Q.1 Do I need to use my Kean Student ID anymore?

All users must use their KEANGoogleMail userID and password to login to the BlackBoard CE8 system. For WebCT4.1 system, the login policy will remain unchanged. Students will continue loggin in using their Kean Student ID and generic password (Last name with first letter capitalized) and Faculty will continue using their WebCT 4.1 userID and password. You will still need to keep your Student ID handy while filling out support forms.

Q.1 I do not see my classes listed. What should I do?

BlackBoard CE8 is fully integrated with the Datatel Colleague system that holds the registration information. As long as you are listed as the instructor for a particular section in the registration system, your course will automatically populate in BlackBoard CE8. In other words, if you are listed as the instructor for a particular section, you will be enrolled as an Instructor/Designer in BlackBoard CE8 system as well.

Q.1 How do I access the BB CE8System?

You can clik on "Log into myBlackboard CE8" at the upper right hand corner of this page. The direct link to the website is: http://blackboard.kean.edu. Instructors and Students alike will need to use their Kean KEANGoogleMail userID and Password to login.

Support Forms

Online Forms for Instructors

Request for a new course
Request for support on an existing course

Online Form for Students

Request for student support

General Procedures

For a new course (For Instructors Only)
Fill out a course request form under "For Instructors" Tab

Support on an existing course (For Instructors Only)
Fill out a support request form under "For Instructors" Tab

Can not login to BbCE8
Make sure you can login to your KEANGoogle email account. If you can not login to the KEANGoogle email account, Call 908-737-6000 or stop by CSS-113 in person to reset the password

Software

Adobe Acrobat Reader (Free Download)

Windows Media Player (Free Download)

Real Time Media Player (Free Download)

Quick Time Media Player (Free Download)

Macromedia/Adobe Flash (Free Download)

Macromedia/Adobe Shockwave (Free Download)

Java 1.6_23 (Certified Java for BlackBoard Products)

Mozilla FireFox

CutePDF - Free PDF writer

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Java Security Certificate Update

Fixed: Internet Explorer 9 Incompatibility

Java Security Certificate Update

Fixed: Internet Explorer 9 Incompatibility

Java Security Certificate Update

Fixed: Internet Explorer 9 Incompatibility

Java Security Certificate Update

Fixed: Internet Explorer 9 Incompatibility

Java Security Certificate Update

Fixed: Internet Explorer 9 Incompatibility

Java Security Certificate Update

Fixed: Internet Explorer 9 Incompatibility

Java Security Certificate Update

Fixed: Internet Explorer 9 Incompatibility

Java Security Certificate Update

Fixed: Internet Explorer 9 Incompatibility

Java Security Certificate Update

Fixed: Internet Explorer 9 Incompatibility

Java Security Certificate Update

Fixed: Internet Explorer 9 Incompatibility

Java Security Certificate Update

Fixed: Internet Explorer 9 Incompatibility

Java Security Certificate Update

Fixed: Internet Explorer 9 Incompatibility

Java Security Certificate Update

Fixed: Internet Explorer 9 Incompatibility

Java Security Certificate Update

Fixed: Internet Explorer 9 Incompatibility

Java Security Certificate Update

Fixed: Internet Explorer 9 Incompatibility

Java Security Certificate Update

Fixed: Internet Explorer 9 Incompatibility

Online Forms for Instructors

Online Form for Students

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